Terms of Service

Last Updated: November 26, 2025

Welcome to the website and store operated by The BVB Show and Imaginations USA (“we,” “us,” or “our”). By accessing or using our website, purchasing products, or participating in any of our services, you agree to the following Terms of Service.

1. Acceptance of Terms

By using our site, you confirm that you:

Are at least 18 years old (or using the site under adult supervision)

Agree to comply with these Terms

Agree to the Privacy Policy

2. Use of Our Website

You agree not to:

Engage in fraudulent activity

Interfere with the site or its security

Copy, distribute, or misuse our content

Use automated tools without permission

We may restrict access if these terms are violated.

3. Product Information, Mockups & Availability

We work hard to provide accurate descriptions, colors, and images, but:

Mockup Disclaimer

Mock-ups shown on the website are digital representations. The final printed or embroidered product may vary slightly in color, scale, or placement.
This includes differences due to screen settings, production methods, and material variations.

General Product Notes

Colors may display differently on different screens

Prices and availability may change

We may update or discontinue products at any time

If an item is listed incorrectly due to an error, we reserve the right to cancel or adjust the order.

4. Pre-Orders

From time to time, we offer products on a pre-order basis.
By placing a pre-order, you acknowledge and agree to the following:

Pre-order items require additional production time.

Estimated fulfillment time is 7–14 business days after the pre-order window closes.

Timelines may vary depending on order volume, material availability, and production schedules.

Pre-order shipping dates are estimates and not guaranteed.

Pre-order items may ship separately from in-stock items.

5. Orders, Payments & Billing

By placing an order, you agree to:

Provide accurate and complete billing/shipping details

Authorize our payment processor to charge your method of payment

We may cancel or refuse orders due to:

Suspected fraud

Inaccurate information

Inventory issues

We do not store credit card information—payments are handled securely via trusted third-party processors.

6. Shipping & Delivery

Shipping timelines vary due to:

Carrier delays

Weather

Production volume

High-demand and limited-release items

Once an order has been shipped, responsibility transfers to the shipping carrier.
See our Shipping Policy for full details.

7. Returns, Exchanges & Refunds

Our return/refund rules are outlined in our Refund Policy.
By ordering, you agree to that policy.

8. Intellectual Property

All artwork, designs, graphics, logos, layout, branding, and content are the property of The BVB Show and Imaginations USA, unless otherwise noted.

You may not copy, modify, distribute, or use our property without written permission.

9. Third-Party Services

We use reputable third-party services for:

Payment processing

Email delivery

Analytics

Shipping

We are not responsible for their policies, content, or practices.

10. Limitation of Liability

To the extent permitted by law, we are not responsible for:

Indirect or incidental damages

Loss of profits or data

Issues arising from misuse of products

Site interruptions or unauthorized access

Your use of the site is at your own risk.

11. Indemnification

You agree to indemnify and hold The BVB Show and Imaginations USA harmless from claims or losses arising from:

Your use of the site

Your violation of these Terms

Your violation of any applicable law

12. Changes to These Terms

We may update this Terms of Service at any time.
The date at the top will be revised when changes occur.
Continued use of the site indicates acceptance of the updated terms.

13. Governing Law

These Terms are governed by the laws of the State of Nevada.

14. Contact Information

For questions about these Terms, please contact:

Imaginations USA
The BVB Show